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Inform | Mediate | Advocate

What we do

Office of the South Australian Small Business Commissioner

The office of the South Australian Small Business Commissioner (SASBC) is an independent public body set up in March 2012 to assist small business owners in South Australia resolve disputes with other business owners and/or state and local government. 

Small businesses need a competitive and fair operating environment to grow.


  • Facilitate alternative dispute resolution processes between small businesses, and between small businesses and state or local government. To read more about alternative dispute resolution, please click here.
  • Advocate on behalf of the small business community, or a section of it, regarding collective issues. To read more about advocacy please click here.
  • Collaborate with stakeholders and engage with small businesses to provide information and guidance. To view small business services, please click here.
  • Regulate by administering and enforcing legislative powers and responsibilities assigned to the Small Business Commissioner. Further information about industry codes (click here) and legislation (click here) can be found on our website.
  • Deliver a fair, timely and consistent services to, and on behalf of, South Australian small businesses.


In addition to the Commissioner's role under the Small Business Commissioner Act 2011, the Small Business Commissioner is the statutory office holder responsible for the administration of the following Acts:

  • Retail and Commercial Leases Act 1995: there is a role performed to monitor, investigate and ensure compliance with the Act. Further details about retail and commercial leasing matters and bonds are found on this site.
  • Building and Construction Industry Security of Payment Act 2009: provides a mechanism for subcontractors and suppliers in the building and construction industry to claim money that is owing to them. Information on the building and construction Industry security of payment is found on this site.
  • Farm Debt Mediation Act 2018: provides for the mediation of disputes between farmers and creditors relating to debt incurred in the conduct of farming operations. Information on farm debt mediation is found on this site.

The Small Business Commissioner has additional responsibilities under the following Acts:

  • Work Health and Safety Act 2012: the role of the Small Business Commissioner is to consult with small business and seek feedback on new codes of practice under the Act. Information on the WHS codes of practice is found on this site.
  • Late Payment of Government Debts (Interest) Act 2013: the role of the Small Business Commissioner is to act as an arbiter, in the event that there is a dispute between an agency and a small business vendor as to whether interest is payable on a particular overdue invoice.



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